Join us for our Townhall December 20th

With the holidays approaching, we’re starting to look towards 2013 and the improvements that can be made. Before we can do that though, we must look back at 2012 and recognize a few outstanding members of the VPS.net team. Kody Riker, Jibu Jose, and Vitaliy Zhuta were all chosen for the employee choice by their fellow employees for their hardwork and dedication to their position. It goes without saying that we all truly appreciate the amount of time they have spent helping our customers, and helping others within the office. Congratulations to the three of you!

VPS.net Customer Townhall
Last year we were able to have a lot of fun interacting with our customers through a townhall session. We’ll be holding a 2nd townhall December 20th at 5 PM GMT/9 AM PST. All of our customers are invited to attend and participate. We’re very excited to talk about some of the stuff that will be coming from VPS.net in 2013. You can signup to attend the townhall at http://www.vps.net/blog/vps-net-customer-townhall/

Holiday Support Hours
Our support offices will remain open during the holidays, including Christmas Day and New Years Day. If it turns out you need something, our team will still be available to assist you.

All of us at VPS.net wish you a happy holidays, and hope you have a prosperous 2013

Deploy & Manage Optimized WordPress on VPS.net Cloud

VPS.net offers turnkey high performance WordPress hosting with our new Hosted Applications product. Configured for a quick installation, and easy setup, VPS.net takes care of the backend infrastructure, so you can focus on creating awesome WordPress based websites.

Our WordPress  Hosted App comes with the Ubuntu operating system, with APC, Memcache and Varinish pre-configured for the user. Simply said, we make it easy to create high performing WordPress based websites.

Once your WordPress installation is up and running, our automated management tools include monitoring, auto-scaling, back-ups, upgrades, auto-restore and more. Our management services ensure reliability, scalability and control, with no expensive service contracts required.

To find out more, join Willie Jackson, and Joni Klippert for our High Performance WordPress Hosting Webinar. Willie, the Senior Marketer and Engineer at W3 Edge, will walk you through the ins and outs  of the VPS.net WordPress installation, from the view of a customer. While Joni, the Director of Customer Development at StandingCloud will be on the webinar to speak about the infrastructure that is used to launch your application on the VPS.net cloud.
 RSVP NOW to reserve your seat today!
2012 10 09 1125 Deploy & Manage Optimized WordPress on VPS.net Cloud

Our Favorite Group Dancing Videos

It's not all work at VPS.net. We like to have a little fun too, and that includes a lot of YouTube browsing. We've compiled our three favorite group dancing videos to provide you with a whopping 15 minutes of entertainment!

Jailhouse tribute to Michael Jackson

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This one is an oldie but it's a goody. A Philippian prison was able to work with their inmates to put together a tribute to Michael Jackson by having their inmates get their grove on by imitating the dance done in Thriller.

Highschool does the Black Eyed Peas!

The dancing isn't the greatest, but I'm not much to talk. But how cool would it be to have a flash mob at your high school graduation? I'm jealous. We didn't even get to throw our caps.

Ohio University Does Gangham Style!

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Ohio University is known for a lot of things -- mostly it's extreme Halloween partying, however their band is working to change that. Last year they danced to Party Rock Anthem, and this year they did the YouTube hit, Gangham Style. I'm not so sure about the music but when the dancing hits at 1:28 there's nothing cooler!

VPS.net and Parent Company, UK2Group, Join Internet Infrastructure Coalition

September 17 marks the official formation of the Internet Infrastructure Coalition or i2Coalition, a group dedicated to supporting private investment to drive the “nuts and bolts” of the Internet for continued growth. i2Coaltion includes more than 40 industry leaders, comprised of infrastructure providers and tech firms that share a vision for a brighter future. VPS.net is proud to be one of the founding members in the i2Coalition.

The idea for the i2Coalition came about in 2011, when many of the founding members joined together during the winning campaigns educating the public and elective officials about the intrusive Stop Online Piracy Act (SOPA) and the Protect IP Act (PIPA). The i2Coaltion will continue the mission to advocate for public policy goals essential for Internet infrastructure growth. As part of the launch, i2Coalition co-founder and Board Chair Christian Dawson outlines the group’s public policy priorities and mission in a video available on the i2Coalition website.

Along with our fellow i2Coalition members, we support the needs of the Internet infrastructure industry to develop market-based standards to drive innovation, which is crucial for continued growth. We intend to be a unified voice for public policy advocacy and education for the industry.

If you or your company shares our vision and serve the Internet infrastructure industry, please consider joining the i2Coalition by visiting our membership page to learn more.

The Importance of a Domain Name

Much like the importance of having a high quality location for a brick and mortar business, having a domain that appropriately represents your business, and brings in high quality traffic is important for an online business. The infographic below shows the difference between a high quality domain, and one that doesn't represent your business nearly as well.

As always, VPS.net sells domain names inside of the customer portal. With volume, we offer tremendous discounts!

domain names 101 620x3344 The Importance of a Domain Name
Find more amazing infographics on NerdGraph Infographics

Cloud Report: Win a Year of Free Hosting, Instant VPS

Like sands through an hour glass, so are the days of our lives. Yet again we find ourselves coming up on another Friday, and I've got the juicy details of all that has gone on this week at VPS.net!

Before we get to the news, can I tell you how much I hate moving? I'm moving, only 4 miles away from where I currently am, and I'm already planning to never move again in my life. Not even to Bora Bora (not to be confused with Tora Bora). Rental trucks, having to dissemble furniture, work with service companies to get services activated... it's no wonder why I have no hair.

Instant VPS
Our devs created a neat new tool to make launching a new VPS even faster for you. Labelled Instant VPS in the control panel, you're able to quickly and easily launch a new 4 node VPS with the click of a button. Simply choose whether you'd like the VPS to located in the US or UK and our system will automatically create a shiny new CentOS cloud server for you.

Win a Years Worth of Free Hosting!
To celebrate our race to 4,000 followers on Twitter, we're giving away a years worth of free hosting. All you have to do is be our 4,000th follower. If you end up winning, you'll receive a free 4 node server with CloudLinux and cPanel installed -- and you won't have to pay anything for a year! Consolation prize for followers 3,999 and 4,001 will be a robot and a VPS.net mug. Everyone is a winner with VPS.net!

With a competitor? We'll move you, and slap a sweet discount on your invoice.
Currently hosted with a different hosting company other than VPS.net? Let us migrate your site(s) to the VPS.net cloud. As part of our agreement, we'll move your sites totally free of charge and if you show us the invoice from your current host, we'll happily apply a discount to your first VPS.net invoice equal to that amount.

Hope everyone enjoys the weekend! I'll be busy working out in the sun, getting the new house in tip top shape for the house warming party. You're all invited. Just show up with lots of food!

Planning your webhosting business

In my last article, I talked about the factors which should be present in order to become a successful webhost. In this article, I will talk about planning for the success of your webhosting company.

In order to become successful, you will need to plan for your webhosting company’s success. At the heart of your planning phase is a business plan. A business plan helps you put all your thoughts on paper prior to starting your webhosting company, and helps you identify any issues which need to be addressed prior to launching your business. A business plan is primarily composed of the following sections:

  • Products and Services
  • Market Analysis
  • Marketing Strategy
  • Sales Strategy
  • Milestones
  • Management Summary
  • Financials

Since it is technically impossible to cover all of the above aspects in one article, I will start by taking a look today at the products and services a webhost can sell, and will discuss the subsequent sections in later articles.

Products and Services to consider selling:

  • Domain registration services: Usually, there isn’t much profit to be made here. However, if you’re offering shared and reseller hosting services, you will need to offer domain registration options, because many clients bundle their domain name with their shared or reseller hosting service.
  • Shared hosting services: While there is a margin profit to be made here, you will need to provide very good support, since all your competitors are doing it. I highly suggest you hire a service company which provides outsourced hosting support. This will ensure that you’re providing 24/7 support, at the fraction of hiring a full-time employee.
  • Reseller hosting services: This offering is very similar to shared hosting services, except that you’re allowing your clients to resell hosting services to their clients. Therefore, your support will need to be even better since your customers are business owners, and will lose money every time your service is unstable.
  • Dedicated Servers: A dedicated server is a physical hardware computer with high specifications, which will be dedicated to one client only, whereas a shared hosting account resides on a server shared with other accounts, as the name implies.
  • VPS hosting services: A virtual private server (VPS) is a part of a dedicated server, functioning as a dedicated server, through a software technology called virtualization. This technology allows you as a company, to sell a VPS to your customer, which almost functions as a dedicated server, at the fraction of a price of a dedicated server.
  • Cloud hosting services: While a VPS server is usually part of a dedicated server, a cloud server usually sits on top of a server farm, which usually consists of hundreds of physical servers or more. This allows your server instant upgrades to virtually unlimited resources and failover abilities.

My next article will talk about additional streams of income for webhosts, by selling products and services which will complement your webhosting offerings. Stay tuned!

Samer Bechara is a business consultant who specializes in business planning, online marketing and web-based technical solutions. He can be reached through his website, Thought Engineer.

9 ways to get work done.

Being a work from home employee for VPS.net, I often struggle at maintaining productivity. I'm human. There's distractions all around me, whether it be the TV, house work that needs done or a random errand that needs run (See Infographic: Clocking in from the Couch). These distractions -- yep, they're there for me every day. It has taken me awhile, but after recently celebrating my 2 year anniversary with the company, I've finally mastered a few techniques to stay productive.

Monitor the industry.
I firmly believe in the saying, "Keep your friends close, and your enemies closer." While our competitors are not at all our enemies -- in fact most of us are good friends -- it is important to monitor what is happening in the industry. There are a lot of microtrends that can go unnoticed when you're not looking for them, but if you see the market slowly moving in a direction you can quickly become the leader of it.

Task Manager.
Whether it be a white board or an online task manager, it's a requirement that you have some sort of technique to keep track of the work that needs done. Without people in the office to consistently remind me of what project is looming over my head, I need something. I actually prefer to use a white board, as it not only allows me to write down a lists of projects that need completed, but I can also use it to draw out my thoughts. There's also a few different online task managers like todo.ly and remember the milk that receive positive reviews.

Shut down email.
Out of all the distractions in this world, email is by far the absolute worst. Others have come out and said they recommend only checking their email twice a day or set times. I don't think it's necessary to live by such rigid rules -- hopefully I can give myself a little more credit than that. Instead, I choose to simply shut down the inbox until the important task I'm working on has been completed. If it's something that tasks an extended period of time, I'll use email to "freshen the eyes" a bit. With the change in work, it allows me to re-energize and re-focus.

Go into hiding.
There are some projects where everything but what you need to be doing is a completely and total distraction. Not only are things like the TV, and email a distraction, but everything around you is. Shut it out. I carry around a mobile broadband card and will completely go into hiding. My favorite spot is right along a nearby river on a park bench. Being in the middle of the wilderness, with the running water, and the nature sounds allows me to focus  like nothing else. If you're not able to leave the office, see if you're able shut down everything you can. Close the IM programs, shut down email, and get the job done!

Be comfortable.
It's almost impossible to work in an uncomfortable environment. While those of us who work from home have a little more flexibility in what surrounds us, even office-goers have the opportunity to spruce up their work environment to an at least not-so-dreary level. The most common things you can do are find the right tools for you; the right chair, monitor, mouse and keyboard are all important. Other tools that you use on a daily basis, whether it be a dictionary, or 3 hole punch are all crucial towards your continued productivity. You can further make things feel right by adding pictures of family members and friends, sports teams you closely associate or other important things in your life.

Organization is important
Being organized is a skill that few seem to master, yet it's probably the most obvious way to improve productivity (and quality of life!). When you're disorganized, nothing goes right. At best, you spend far too long looking for information. In the worst case scenario, you never find it! It's important to be organized with your documents stored offline, but also online. I've found that using a tiered folder setup for my document storage is by the best way I'm able to keep everything organized. While it does require some maintenance periodically, it makes my job much easier!

Know where and when to work.
When I tell people I work from home, typically the most common response I get is, "oh, so you work out of your bed?"

How I wish that were true! While there's nothing more that I'd love to do than spend extra time in my bed, it is required to sometimes act like an adult. As part of that, maintaining a steady job is necessary. I know that I don't work that well from my bed. I also know that working from my couch doesn't result in much work getting done. So, I've dedicated a small part of the house towards serving as an office.

Besides knowing where to work, it's also important to know when to work. Part of this requires some cooperation from your superior, however if they're letting you work from home, it's safe to assume they're likely a little more accommodating than your average boss. I know for certain activities I'm more productive at other times, than in comparison to other work. For example, it seems I'm able to best focus on my writing for the VPS.net blog closer to midnight. Things seem to just flow better. However for other tasks, such as working with spreadsheets, I work much better during the day.

Relax.
Ever try to work during the middle of an anxiety attack? Yeah, you can't. Your mind runs at 1,000 miles a minute and despite all that is going on, nothing is getting done. If you find yourself panicked, stressed or frustrated, find what helps keep you calm and relaxed. Jack Johnson always seems to do the trick for me -- others have prefer a nice walk around the block. When you're relaxed, you're the most productive and ready to take on the world!

Don't procrastinate. Do Prioritize.
Don't do it tomorrow. Just do it now. If there's multiple projects that are waiting for you, make a list, and prioritize them. Then finish them! Don't wait around while the world passes you by.

The State of Customer Service

While customer service has always been an important part of any successful company, the advent of mass communication tools has made customer service a top priority at any company. Tools like online forums, social media, and instant messaging have become platforms for customers to voice their complaints. The infographic below really explains a bit more about how customer service has changed in the past few years, and how customers are now being better taken care of than ever before.

the state of customer service 620x1700 The State of Customer Service

Find more amazing infographics on NerdGraph Infographics

Cloud Report: Australia, India and RAM Nodes!

My friends have told me that giving yourself a nickname might be the most self-absorbed Cloud Report: Australia, India and RAM Nodes! thing you could ever do. That didn't stop me. Perhaps that's an even more telling sign? You see, I was about to start referring to myself as the "streak stopper." Sports in Cleveland, Ohio haven't been so good to us lately. After Lebron James took his talents to South Beach, Florida, my Cleveland Cavaliers went on a 26 game losing streak. I was there when it ended. With the way we celebrated the victory after 26 losses, you would have thought the city of Cleveland finally won a championship.

While the Cavaliers have returned to greatness under basketball prodigy Kyrie Irving, the Cleveland Indians -- our baseball team -- have faltered. What we thought might be a playoff bound season, has recently been plagued with zero offense, and not very good pitching. In fact, we lost 11 games in a row. With the losing streak, tickets were cheap, and I couldn't help my self. Looking for a night out with some friends, I picked up a few seats for this Friday's game against the Boston Red Sox. Much to my dismay, the Indians finally won a game on Tuesday, and the nickname "Streak Stopper" gets shelved even before it was able to be used. Friday will still be a good time, though I am slightly disappointed. I was really looking forward to having a nickname, even if it was self given.

Australian & Indian VPS Servers Online

It's not often you're able to announce two locations in a single day, especially two locations that have been as heavily anticipated at Australia and India. I've been working at VPS.net since June of 2010, and our customers have been begging for VPS servers in both countries since day 1. They're both finally here and available for your use. As these locations mature, I can't wait to see the amount of unique ways our customers will be able to use them. Every day when I talk to our customers, I find out about different ways customers are utilizing our services. It's part of what makes my job at VPS.net so exciting.

Now, before I go any further, I do owe everyone a little bit of an explanation. When we initially launched our new Australian location, we marketed it as being in Melbourne. Melbourne looks like a beautiful city, and one I intend to visit as soon as I can. Unfortunately, that's not where our servers are. Instead they're located in Sydney, Australia. Now people can say, "How does that even happen?"

I'll explain -- it's actually quite simple. When doing our research for datacenter partners, we spoke with vendors located throughout Australia, many of which were in Melbourne. When it came time, we chose an existing partner, Equinix, which has a datacenter located in Sydney. We have another partner for our Manchester, United Kingdom location, named Melbourne Internet. While I wish I could explain in much more detail how it happened, I can only relate it to those times when a certain name or word gets stuck in your brain and that's all you can think of.

Half Price RAM Nodes

Hurry! Our RAM Node special is set to end tonight. Currently you're able to purchase 512 MB of RAM for just £5 / $7.50 a month. RAM is the easiest way to increase the speed your cloud server, and with this special, also the most affordable. In you're at the cusp of needing an upgrade, now is the time to do it.

That's all for this week. What's in store for next week? I don't want ruin any of the surprises Rus has for you, but I hear that may be more new locations about ready to make their debut. Any guesses? If you're in the USA, I'll throw a robot your way if you correctly guess.