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  #1  
Old 03-29-2009, 06:17 PM
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nullmind nullmind is offline
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Default Clarification on deleting VPS's & billing

I noticed a few people opened tickets asking that if they deleted and re-created their VPS if they would get charged again.

The short answer is "NO"

VPS.NET works in a very different way than other providers, we do not charge for VPS's .. we charge for "Nodes"



Nodes are a "bundle" of resources from the VPS cloud, and they are Geo-Independent, you are free to use them on the UK and the US cloud, they are the available Ram, HD, Bandwidth that you can assign you VPS.

Now when you delete your VPS, your nodes simply go back to your "Resource Pool", free to be used on your next VPS's .. so as long as you dont delete/add more nodes, no billing operations are in place.

This is what (we think) makes VPS.NET so great, with other providers you purchase 1 VPS with fixes resources, with us, you purchase resources and are then free to create VPS's with them as you see fit, by utilizing the node calculation structure.



I hope this made it a little bit clearer, and feel free to post any questions you might have
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Old 03-29-2009, 06:18 PM
Ditlev Ditlev is offline
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yeah, I've seen a few tickets on this as well - good post Carlos!


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Old 03-29-2009, 10:03 PM
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Could you just confirm what happens with billing cycles when nodes are purchased mid-cycle?

i.e. I purchase 2 nodes on 1st May, then 2 more nodes on May 22nd. I then delete 2 nodes June 8th.

What would happen to my invoices?
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Old 03-29-2009, 10:14 PM
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We would charge you from May 22nd - May 31st for the additional nodes (prorate that period) then for all nodes from June 1st.

We do not issue refunds (unless there are special circumstance) .. instead we will give you the ability to purchase a node for X amount of days only, this way if you only need, say a sandbox, for 3-4 days, you can purchase it on a daily rate .
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