[compguy11]

I also had to reschedule downtime that I had planned and announced for the migration. I'm all for making this process easy, seamless, and without data loss, but some timetables on when the migrate feature will return and more time to migrate ourselves would be great. I know that I want to schedule my migration for very inactive times in the day.

[nickn]

compguy11 said:

I also had to reschedule downtime that I had planned and announced for the migration. I'm all for making this process easy, seamless, and without data loss, but some timetables on when the migrate feature will return and more time to migrate ourselves would be great. I know that I want to schedule my migration for very inactive times in the day.

The migration link will return tonight. Around 12am GMT.

[cntweb]

For those who didn't read the 8 pages of ongoing discussion, they deactivated the link when they found some issues with some of the migrations. Instead of letting people keep using the migration tool and causing more angst, they suspended it to make some fixes.

Bestvpscloud...once migrated your site will have the exact same IP, etc. so there wouldn't be any propagation issues, etc.

Paperweight...somebody else asked about the snapshot backups...Nick confirmed they have all of those, so they didn't go away. Hopefully they can get your databases back from the backups you made.

Best wishes on a quick recovery!

[paperweight]

cntweb said:

Paperweight...somebody else asked about the snapshot backups...Nick confirmed they have all of those, so they didn't go away. Hopefully they can get your databases back from the backups you made.

@cntweb: many thanks! Yes, Nick responded via my support ticket and they are helping to use the backup to help restore one of my VMs.

[pphillips]

Will the voluntary migration period be extended beyond "72 hours" due to these issues? I want to make sure these VPS's are not down in the middle of the day. If so, until when exactly?

Also, anyone have an idea how long a 4 node VPS takes to move if you use the shutdown method so there is no data loss? Trying to get a feel for how long this is going to be down.

Thanks,

Paul

[nickn]

pphillips said:

Will the voluntary migration period be extended beyond "72 hours" due to these issues? I want to make sure these VPS's are not down in the middle of the day. If so, until when exactly?

Also, anyone have an idea how long a 4 node VPS takes to move if you use the shutdown method so there is no data loss? Trying to get a feel for how long this is going to be down.

Thanks,

Paul

Yes, we expect to extend it another 24-48 hours. As soon as we can turn it back on we will.

[eXistenZ]

I have done the migration Saturday now my emails are not working...

[bestvpscloud]

I just did a "mirgate VPS" for my 3 VPS at SLC R at 9:00am (GMT+8) without shutdown and at 10:00am it seems to have completed.

Now the 3 VPS (with 8,1,5 nodes) show SLC Zone B and are still up and running. It's quite unbelievable that it's done in 1 hour.

How can I be sure it's done as the "mirgate VPS" link is still on the VPS Control Panel?

[andeme]

FYI for anyone not yet migrated that might also have the following scenario. I have multiple VPS that have multiple additional external IP addresses which happen to share the same gateway. Turns out it is not possible for them to live simultaneously on two different clouds. When I tried to migrate only one, the additional external IP address did not come along, leaving the site using that address down despite an otherwise 'successful' migration. I was hoping to migrate serially, so as not to have all my SLC eggs in one basket, but I've had to retreat back onto the old cloud (with help from support) until I can schedule the migration in mass. Please take care to evaluate your IP address gateways before beginning your migration and possibly coordinate with support in advance (which I didn't do, but wish I had).

As an aside, I infer from this experience that while we are free to pick Zone A or B on each VPS migration, we are probably well advised to pick one of them consistently, unless we have first made sure there will be no conflict introduced by splitting our VPS between them.

[paperweight]

fyi, my migration and backups were fixed and finished a couple days ago (refer to my previous posts on this thread for some of my issues), so now all my VMs are on the new SLC clouds. Everything since then has been fine and there have been no problems.

[nickn]

bestvpscloud said:

I just did a "mirgate VPS" for my 3 VPS at SLC R at 9:00am (GMT+8) without shutdown and at 10:00am it seems to have completed.

Now the 3 VPS (with 8,1,5 nodes) show SLC Zone B and are still up and running. It's quite unbelievable that it's done in 1 hour.

How can I be sure it's done as the "mirgate VPS" link is still on the VPS Control Panel?

You can contact us - but I'm sure it's done.

"The "Migrate VPS" link won't go away. You could, in theory, migrate back :)

[bestvpscloud]

I just check that I have 3 tickets indicating each VPS was successfully migrated to cloud '(SLC) - Zone B'. Every done within 1 hour, no downtime. That's cool.

What about the external IPs? They still belongs to (SLC) Retired and not (SLC) - Zone B.

[anthonysomerset]

i think thats a labelling issue, if they work on the new vps in the new cloud then thats just a labelling issue which we have been told will be resolved once old cloud gets decommisioned

[nickn]

anthonysomerset said:

i think thats a labelling issue, if they work on the new vps in the new cloud then thats just a labelling issue which we have been told will be resolved once old cloud gets decommisioned

That's correct, you can ignore the IPs being labeled wrong.

[FilmKnurd]

It appeared that my migration went through without a hitch, but unfortunately, my additional IPs are down :(

[deskpro]

For some reason one of our vps started migrating itself a few minutes ago; taking all our sites offline. The migration has also failed. And our sites are now all offline. Why did this happen?

[invasion]

Yay, I've migrated. What caused the decision to stop using westhost?

[Ditlev]

invasion said:

Yay, I've migrated. What caused the decision to stop using westhost?

Westhost are the ones moving DC. So, nothing has changed there. They've moved more than 1000 servers in the last 3 weeks.

:)
D

[uDesignStudios]

Hello,

VPS 'udesign' having IP address 68.169.39.100 was successfully migrated to cloud '(SLC) - Zone B'.

We recieved this message and all our sites are down ever since (around 6 hours now). We've opened some support tickets but there has not been any response yet. Is this a standard background procedure or did something go wrong?