[somesecretpeter]

I know it's down, and that VPS.NET is working on it. (http://status.vps.net/)

BUT. I've been trying to contact them to find out when my VPS might be back up. I had a high profile advertisement in a national magazine come out today, and all that effort is now totally ruined.

I've tweeted them, opened a support ticket, but there's just no answer.

I'd love to know what their actual uptime rate is. I bet it's pretty low.

Peter

[rossdev]

Have you tried the new 24hr phone support?

From twitter...

Quote

24x7 Phone Support is now live! +1-877-829-2788

also http://www.vps.net/support/

[vps247]

somesecretpeter, on 08 November 2011 - 03:52 PM, said:

I know it's down, and that VPS.NET is working on it. (http://status.vps.net/)

BUT. I've been trying to contact them to find out when my VPS might be back up. I had a high profile advertisement in a national magazine come out today, and all that effort is now totally ruined.

I've tweeted them, opened a support ticket, but there's just no answer.

I'd love to know what their actual uptime rate is. I bet it's pretty low.

Peter

My uptime was around 92-95% each month with Atlanta E. These are the uptime rates of budget hosts that charge $5 per 1GB of ram. I hope you get your server up soon.