[Ditlev]

To make it easier for users searching for specific tutorials or how-to's, please incl. either "How-To: " or "Req: " in your subject/title line.

Thanks for all your great posts!

:)
D

[Kenn]

Can we request admins to wright up some how to's here for beginners and new customers like myself

[Ditlev]

Kenn said:

Can we request admins to wright up some how to's here for beginners and new customers like myself

we are open to requests :)
Did you check out the wiki though?

[hakemsaeed]

ok , in vbulletin admin control panel there is option for adding thread prefixes to specific forums :D you can try it :D

[Kenn]

Ditlev said:

we are open to requests :)
Did you check out the wiki though?

I think I bought into the wrong thing I believe I was mis interpreting what presales was saying yesterday before I signed up
and ended up with something I didn't need ..or really know how to use


Can I be refunded my money?

[anthonysomerset]

Kenn said:

I think I bought into the wrong thing I believe I was mis interpreting what presales was saying yesterday before I signed up
and ended up with something I didn't need ..or really know how to use


Can I be refunded my money?

probably the wrong place to ask

perhaps raise a support ticket?

[Steve]

Do you want to tell us what you thought you were buying? And what you need help with? Maybe we can help?

[Kenn]

Steve said:

Do you want to tell us what you thought you were buying? And what you need help with? Maybe we can help?

Thanks Anthonysomerset and Steve

I was just more interested if I could just have my money refunded

[Kenn]

so no support at all from vps.net ? or even ditlev?

[cntweb]

This is a community support forum...we can't help you if you just want a refund. You should open a billing support ticket or contact VPS directly if you think you were misinformed. This isn't really the appropriate venue for that. Now, if you are struggling with the learning curve or trying to figure things out, this is a great place to get help from lots of people who have expertise in a wide range of areas...if you explain what the particular issue is.

[anthonysomerset]

cntweb said:

This is a community support forum...we can't help you if you just want a refund. You should open a billing support ticket or contact VPS directly if you think you were misinformed. This isn't really the appropriate venue for that. Now, if you are struggling with the learning curve or trying to figure things out, this is a great place to get help from lots of people who have expertise in a wide range of areas...if you explain what the particular issue is.

what cntweb said

[Happy Hotelier]

It seems even simpler than a ticket
If you reply to the e-mail you got your invoice sent with, the reply becomes a billing ticket automatically...