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alexpresland's Profile User Rating: -----

alexpresland's Photo
Reputation: 12 Good
Group:
Customers
Active Posts:
47 (0.06 per day)
Most Active In:
Customer Lounge (19 posts)
Joined:
12-February 10
Profile Views:
2,371
Last Active:
User is offline May 05 2012 07:23 PM
Currently:
Offline

My Information

Member Title:
Mmm... nodes! :-)
Age:
Age Unknown
Birthday:
Birthday Unknown
Gender:
Male Male

Contact Information

E-mail:
Click here to e-mail me

Converted

Location:
Hampshire, UK
Interests:
Skiing, Beer, Nodes
  1. Recent Status Updates
  2. About Me
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Posts I've Made

  1. In Topic: Backups not working...

    20 December 2011 - 09:22 PM

    View Postalexpresland, on 20 December 2011 - 09:17 PM, said:

    Yay! They started working again today! :-) A little late, but very welcome!

    Correction: they started working for ONE of my accounts. The other is still reporting a read-only filing system. Should I raise a ticket, or is this expected?

  2. In Topic: Backups not working...

    20 December 2011 - 09:17 PM

    View PostTerry Myers, on 13 December 2011 - 04:11 AM, said:

    Rsync backups will be fixed by the end of this week.

    Yay! They started working again today! :-) A little late, but very welcome!

  3. In Topic: Snapshot Delays

    01 September 2011 - 10:24 PM

    They told me in a ticket that "within 30 days" they're going to be rolling out some new onapp software.

  4. In Topic: Tell us what you think...

    23 August 2011 - 09:31 PM

    That all status posts should have an automatic timestamp on them, both the initial message and also updates - this should automatically adjust to the user's brower's timezone and display the timezone too. That the status posts are marked as being closed so that users still having issues don't put it down to the ongoing problem and continue waiting patiently.

  5. In Topic: Tell us what you think...

    23 August 2011 - 09:18 PM

    Being fobbed off by L1 support with dumb questions when you raise a ticket, until you persist and refer them to the information gathered and included in the initial ticket opening. This encourages raising tickets early, in case something develops... rather than waiting and monitoring as I do now.

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