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In this article, we will show you how to create a backup and download it to your local machine. We strongly encourage clients to always have a back up of their content.

You can easily create backups, however your options may vary based on the operating system that you are running. Please see the option for your operating system from the list below:

CentOS with cPanel:

When working with cPanel, the best method to backup your server or specific accounts is through the WHM backup manager feature.

To access WHM follow the steps outlined below:

  1. Log into WHM (https://IPOFYOURSERVER:2087)
  2. Once logged in, navigate to the backup configuration manager (WHM >> Home >> Backup >> Backup Configuration)
  3. From here, you can enable backups for specific accounts and choose the backup locations.

We recommend storing the backups in an external location, for example: Google drive, Amazon, or a separate FTP server.

For more information and a breakdown of all the features in WHM's backup manager you can view cPanel's documentation here.

Other Linux Operating Systems: 

The easiest way to backup your content from a Linux server is by installing an FTP server and backup your content through a program like FileZilla.  

Installation may vary between each Linux OS, but here are a few examples: 

Ubuntu 14.04, 16.04, 18.04: 

This article will show you step-by-step how to install an FTP server on Ubuntu 14.04 - 18.04. 

Ubuntu FTP Guide 

Once installed, you will be able to connect to your server with an FTP program. Examples of popular FTP programs include FileZilla and CyberDuckThese programs are available for both Windows and Mac.


This article will show you step-by-step how to install an FTP server on Debian. 

Debian FTP Guide 


Windows is a bit different as there isn't an easy way to backup the whole server. The best method is to use Remote Desktop to access the server. Once logged in, you will be able to transfer your content to an online storage like Google Drive or Microsoft OneDrive.  

If you have a website hosted with IIS on your server and you are familiar with FTP clients, can install an FTP server and backup your site content. Before you are able to connect to your Windows server with an FTP client, you will first need to install an FTP Server. To do so, follow the steps below:  

  1. Press the Start menu button and search for "Add Roles and Features Wizard"
  2. Continue to Installation Type step and confirm Role-Based Installation. 
  3. Select "Web Server Role (IIS) -> Role Services"  
  4. In the list of options, select "FTP Server -> FTP Service" 
  5. Continue to the end of the installation wizard and click "Install". 
  6. Once finished, you will be able to FTP into your server to download your site content.

Contact Support

Please contact or submit a ticket through your Dashboard account if you have any questions regarding this matter.