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Please click into your individual virtual machine, from there you will be taken to your virtual machine details page where there will be a list of details about your virtual machine. Click the Resize button to view vertical scaling options.
The following page will present you with a list of options, you will see two boxes, where you can choose what you would like to resize your current virtual machine
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There will be four tabs presented, these represent the different virtual machine specs we offer, here you can click between them to see what you can resize your current virtual machine to. Once you have clicked the new virtual machine you want to resize to, please then click Apply.
After clicking Apply, under the status section you will see a Resizing label, this is a pre-authorisation stage of the resize that will roughly 60 seconds to complete.
Once the pre authorisation stage has been complete, you will then be asked if you want to Confirm or Cancel the Resize, by clicking cancel you will be directed back to your virtual machines page, if you click Confirm, this will proceed with the Resize to the specification you selected.
If you decided to Confirm, the resize will begin and you will see a bounce bar which is preparing the resize, this could take a couple of minutes as we update your virtual machine specification.
Once this has completed, you should see a pop up message confirming the resize has been completed in which your previous server will updated to the new specification and you will be charged going forward based on the spec you looked to resize to. If you had any issues or errors with the resize please reach out to the support centre and raise a ticket.
