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In this section, you will find answers to common questions received by our support team.

If you have suggestions for topics, don't hesitate to email us!


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Home page: FAQ's Home
In this section, you will find answers to common questions received by our support team. If you have suggestions for topics, don't hesitate to email us! FAQ's Home


Page: Getting Started with cPanel and WHM
WHM (Web Host Manager) provides backend functionality for cPanel, and must be configured on new cPanel servers before cPanel becomes accessible. This guide will help you access WHM to complete the server's basic configuration process. Accessing WHM 1. Ide


Page: How To Create And Download A Backup
In this article, we will show you how to create a backup and download it to your local machine. We strongly encourage clients to always have a back up of their content. You can easily create backups, however your options may vary based on the operating sy
Page: How To Delete Your Content
If you want to delete your VPS, the process can be initiated through your control panel. Once you delete the server, you will have a period of 24 hours to recover it for any reason. After this set time, it will fully delete from our system. There are a fe
Page: How To Fix Problem with DNS Setup Issue
If you are getting this warning email: Subject: [ipcheck] Problem with DNS setup on This means your hostname ( cannot be resolved to an IP address. Usually, this means that /etc/hosts is not set up correctly, and/or t
Page: How To Install And Configure ISP Manager
Category: ISPManager ISPmanager is a server administration control panel, admired by its clean and simple to use interface, it’s a fantastic value for VPS.NET customers who get it for free. Note: IS
Page: How to Reset Your Root Password
This article will assist you in performing a root password reset inside of your account. To reset your server's root password, you must first login to your account at https://control
Page: How to Resolve Errors with Custom MX Records and Sending Email From VPS
If is hosted on a with Cpanel and has custom MX records (for example, using Google Apps), then emails sent by PHP scripts or emails sent by VPS itself to will not be delivered. This happens because exists in /etc/


Page: Install ConfigServer Firewall On A cPanel Server
ConfigServer Firewall (CSF) is a popular Linux firewall security suite. It is easy to install, flexible to configure and secure with extra checks. CSF helps control exactly how much traffic is allowed in and out of the server to protect the server from ma





Page: Migration options
Migration options Category: Cloud Servers, Control panels, cPanel




Page: Perform a Traceroute and MTR
Traceroute and My Traceroute (MTR) diagnostic tools for networks that provide helpful information about the route and latency of packets while traveling across an IP network. MTR includes both traceroute and ping programs combined into one. If you suspect







Page: VAT Information
This article will help you understand the Value Added Taxes (VAT). What Is VAT? In order to comply with current laws and codes, is required to charge VAT (Value Added Taxes) to all non-business clients living in the European Union (EU). All taxes






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