We rely on the following legal basis, under data protection law, to process your personal information:
HSI will use Users’ names and email addresses to send newsletters to them. These newsletters include information on promotions, services, and company information. We will contact you for marketing purposes where we have your consent or on the basis that it is necessary for the purposes of our legitimate interests. Out of respect for User privacy, we provide Users a way to unsubscribe in each promotional email.
We will send Users service-related announcements on occasion when it is necessary to do so; for example, if there is network maintenance, Users will receive an email. Users may opt out of these communications by clicking the unsubscribe link provided.
If Users do not want to receive our newsletter and promotional communications, they may opt out of receiving them by following the instructions included in each newsletter or communication or by emailing us at: email@example.com.
The security of Users’ personal information is important to us. We use commercially reasonable standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. When Users enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). Electronic communication (for example: email, online chat, or instant messaging) that Users may send HSI may not be secure unless HSI advises Users in advance that security measures will be in place prior to transmitting the information. Users should not send confidential information such as financial information, social security numbers or passwords to HSI through unsecured electronic communication.
We will retain User’s information for as long as their account is active or as needed to provide Users services. If Users wish to cancel their account or request that we no longer use their information to provide them services, contact us at firstname.lastname@example.org. We will retain and use User information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Following termination of the Users’ agreement with us, Users will have no access to this information, and we may delete it for any reason, at any time.
If you are a user based in the European Economic Area (EEA), you may have certain rights in respect of your personal information, including the right to access, correct, and request the erasure of your personal information.
Upon written request, we provide Users with access to personal information they have provided to us. In most cases, we will need verify your identity by further means. Users can access this information by e-mailing us at email@example.com. If Users are having trouble accessing the contact address above, our customer support team can assist them, and they can be contacted at 1-888-395-0752. Users may also contact us at the address below to correct, amend or delete information we maintain about them.
We will comply with any requests to exercise your rights in accordance with applicable law. Please be aware, however, that there are a number of limitations to these rights, and there may be circumstances where we are not able to comply with your request. To make any requests regarding your personal information, or if you have any questions or concerns regarding your personal information, you should contact us using the details below. You are also entitled to raise your concerns with your local supervisory authority for data protection.
You can raise any concerns with us, or with PrivacyTrust (http://www.privacytrust.org/complaint/raise_privacy_complaint.php).
In the event HSI goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, Users’ personal information will likely be among the assets transferred. Users will be notified via e-mail of any such change in ownership or control of their personal information.
517 W 100 N, Suite 225
Providence, UT 84332
HSI will be subject to investigatory and enforcement powers of the Federal Trade Commission (FTC) if necessary.