Rapid response & pro-active management
Our service is so much more than 24x7 support. Whatever your Cloud and VPS hosting needs, from simple advice through to fully managed service, we’re with you every step of the way.Get help now
At VPS.net we offer two types of managed services solutions:
|Server Monitoring||Monitoring & Configuration|
|Response SLA||30 Minute||15 Minute|
Our support team has the expertise to help with any of the areas listed below. Can’t find your issue or item on the list? Contact us here and we will assist you with all of your questions.
New customers can order their preffered Managed Services & Support package directly during the ordering process on our SSD VPS or CLOUD VPS product pages while existing customers simply need to send Log in to order theirs from their account. For further information, call now on +1-877-829-2788 or Chat Live with our sales team
and counting worldwide...
We guarantee that our network, data center HVAC and power will be functioning 99.9% of the time on any given month, with the following exceptions:
If we fail to meet the guarantee stated above you can claim for a credit of the following value:
The pro-rated rental for the downtime of the affected services, beyond the 99.9% uptime guarantee. This is capped at 100% of the monthly rental for the affected services in any one month.
Excellent product knowledge and understanding of what I am/was asking. Extremely helpful.
Chris was SUPER knowledgeable and really fast with his responses. He answered all 3 questions I had, 1 of which I was pretty stumped with, in a really easy to understand, quick fashion.
- Excellent support. Answered ALL of my questions and surely helped me a lot
- Aaron C. went above and beyond to narrow down the issue we had with our servers. Great support.
- Daniel Ionita
- Amazing, the operator helped me with every single issue that I addressed
- The best online support i ever had! Polite, and you could understand, even on the chat, that the other side was willing to help. Patient... even with a newbie like me.Thank you!
- Very helpful, clear and concise communication.
- Jeremy White
- Excellent support as always
- Gheorghe Pirlog
- Very fast, very responsive. Getting the issue resolved. Thanks
- Arthur Tucker
- Best live chat help I have had in past 2 days, made more sense than any other hosting company.
- Great, quick and professional support! Thanks.
- Jordan Lapointe
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