MANAGED SERVICES & SUPPORT

Rapid response & pro-active management

Our service is so much more than 24x7 support. Whatever your Cloud and VPS hosting needs, from simple advice through to fully managed service, we’re with you every step of the way.

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VPS Server Monitoring Services with Proactive Support

At VPS.net we offer two types of managed services solutions: Server Monitoring and Monitoring + Configuration. These services are ideal for customers who wish to maintain a hands-off approach. Would you like us to help you configure your server ? Let us know the requirements and we’ll take over for you. Our friendly and helpful in-house expertise is available 24/7/365.

Server Monitoring Monitoring & Configuration
Monitoring
Proactive Support
Response SLA 30 Minute 15 Minute
Backup Setup
Assisted Start-up
Server Configuration
Site Migration
Server Security
Price £15.00/mo £30.00/mo

Supported by VPS Managed Services

Our support team has the expertise to help with any of the areas listed below. Can’t find your issue or item on the list? Contact us here and we will assist you with all of your questions.

Protocols and Ports Covered By Monitoring
  • FTP (21)
  • SFTP/SSH (22)
  • HTTP (80)
  • HTTPS (443)
  • IMAP (143, 993)
  • POP (110, 995)
  • SMTP (25, 587)
Security Configuration
  • ModSecurity
  • Rkhunter
  • SSH Lockdown
  • SSL Installation and Troubleshooting
  • Firewall (CSF+LFD, APF, PFsense)
  • ClamAV (Linux)
  • Maldet
Networking & DNS
  • Custom Nameservers
  • DNS Zone File and Record Management
  • Basic Networking Troubleshooting
  • Basic Network Configuration
  • IP Configuration
  • Spam Filtering (SpamAssassin)
Linux
  • Cron/Anacron Configuration
  • Data Mirroring: scp, rsync, lsftp, dd
  • CentOS
  • Debian
  • Fedora
  • Ubuntu
  • RedHat Enterprise Linux
  • File permissions Troubleshooting
  • File System Management
  • High Load Management
  • Kernel Upgrades
  • LAMP Install & Configuration
  • Linux Kernel Modules
cPanel
  • cPanel Configuration
  • cPanel Installation
  • cPanel to cPanel Migration
  • DNS Clustering Configuration
  • PHP Modules in EasyApache
  • cPanel Backup Configuration
  • Database Restoration (from local DB or with .sql file)
Software / Applications Supported
  • Apache Configuration
  • Dovecot
  • EasyApache
  • Exim
  • Mail Server Troubleshooting (Exim, Postfix, Sendmail, Smartermail)
  • MySQL Setup, Configuration and Troubleshooting
  • Nginx Configuration
  • PHP 5.x-7 Management and Configuration
  • R1soft
  • Server Density Installation and Troubleshooting
  • Softaculous Installation
  • Webmail (Horde/Squirrelmail/Roundcube)
  • WordPress
  • Best effort support for 3rd Party Applications not listed

NEXT STEPS

New customers can order their preffered Managed Services & Support package directly during the ordering process on our SSD VPS or CLOUD VPS product pages while existing customers simply need to send Log in to order theirs from their account. For further information, call now on +1-877-829-2788 or Chat Live with our sales team

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