Welcome to VPS Cloud+

VPS Cloud+ is our latest multi‐tenant cloud running on best‐of‐breed highly available hardware, powered by 2nd generation Intel® Xeon® Scalable processors. With a few clicks of a button, users can launch single or multiple compute instances across available regions, supported by industry‐leading data centers.

VPS Cloud+'s wide selection of customizable services provides users with the flexibility to deploy instances with resources that satisfy every application requirement. The flexible hourly instance billing system allows users to manage costs by paying for hourly uptime only.

As well as being hugely cost‐effective (since you only pay for required resources), VPS Cloud+ delivers ultra‐fast processing power, high IOPS storage, and low latency networks for the best performance. Through the user‐friendly VPS Cloud+ interface, you can achieve ultimate application elasticity by launching multiple instances across multiple regions, and then scale down when instances are no longer required.

Latency is the delay between an instruction being issued by a terminal, and a response being received from the host server. Latency is measured in milliseconds, and even a fraction of a second can have a significant impact on the user experience. Indeed, if your services depend on immediacy, latency can be a killer. In terms of online gaming, latency of just 100 milliseconds can have a substantial impact on playability. It might lead to one person having a glitchy and unrewarding gameplay experience – some modern multiplayer titles require latency of less than 30 milliseconds to guarantee an instruction from a terminal achieves the expected response on the host server.

For other service providers, latency is less acutely felt but still significant. High levels of latency may result in it taking longer for streaming media to rise to the highest adaptive bitrates on offer, providing an inferior UX in the meantime. It could see websites taking longer to respond – not just bad for consumers, but bad for SEO as well. It might also lead to less responsive apps than you’d expect based on beta testing. Worst of all, your company won’t necessarily know your customers are having an imperfect UX, because you’re rarely going to be experiencing your software or services from a consumer perspective.

We take a multi‐pronged approach to the minimization of latency on our networks. Firstly, we use the latest hardware in our data centers. Secondly, we’ve positioned 24 centers on five different continents, ensuring data has less physical distance to travel to an end user’s terminal from our nearest server. Even the best fiber optic infrastructure experiences a degree of delay as data packets traverse multiple routers and relays en route, especially if data has to travel thousands of miles. Far better to minimize the distance between clients and the nearest VPS.NET data center, slashing the number of nodes involved. We also ensure that bandwidth is readily available, so even spikes in data transfer volumes can be comfortably accommodated.

VPS Cloud+ is designed to make the management of instances, security, and resources easier with the elegant use of regions and default projects. Users can easily access their instances using the public SSH Key associated with the instance in the launch phase. Through the VPS Cloud+ control panel, users can carry out instance operations such as start, pause, restart, and stop.

To access VPS Cloud+, you only need a VPS.NET account. Using your VPS.NET account, you can access VPS Cloud+ from the product list on www.vps.net, or by logging into your control panel and selecting VPS Cloud+. New users will need to create a region in one of the available locations, and each region comes with a default project to easily manage your resource capacity and network. A default project has a start limit of 10 instances, 20 vCPUs, 50GB of memory and 500GB of block storage. If you need to change the default project capacity at any point, or if you need technical support, please don’t hesitate to contact our expert support staff. See Support for more information.

Downtime is the enemy of any online service, since customers will quickly migrate elsewhere, and are unlikely to return any time soon. We take the following steps to maximize uptime:

• We have professional on‐site staff monitoring every data center, each of which is rigorously checked both prior to opening and throughout its operating lifespan.
• We use digital video surveillance and military security to ensure these discreet data centers are protected against unwanted physical intrusion.
• We employ the very latest industry hardware to prevent cyber‐intrusion, resisting DDoS assaults and zero‐day malware attacks.
• We have in‐house power systems capable of powering our data centers for 72 hours without any external electricity – keeping the lights on even if the wider region is in darkness.
• Our centers are interconnected to eliminate single points of failure. If one momentarily goes offline, other centers can comfortably absorb its traffic and continue providing a seamless UX.
• We use enterprise‐grade disk storage devices, configured in a RAID 10 SAN with full redundancy and Active‐Active controllers.

As a result of these steps and other processes put in place, VPS.NET data centers meet the rigorous industry Tier 3 classification. This also obliges us to offer 99.9% uptime guarantees, which we support with a 10x credit scheme, refunding ten times the prorated rental for any affected services. Should you experience any unforeseen issues, we have in‐house experts available at any time of day or year, while our Monitoring & Configuration package includes a 15‐minute response SLA.